Do you have an HVAC line of business? Don’t forget to offer maintenance agreements!  These ongoing contracts can turn on cash flow for the rest of the company like nothing else.
 
In this session we will cover the reasons why you need a solid maintenance agreement program, what it should include, and how to get the most out of it. Then, we will cover 3 Key Performance Indicators and how to calculate each when it comes to your technician’s performance while doing maintenance work.
 
Attend this session with Bill Kinnard, President of Grandy & Associates, to get your maintenance agreement program humming on all cylinders.
 
 
Learning Objectives
 
Name the benefits and features of a good maintenance agreement program
List 3 KPIs to measure your program
Describe how to implement the KPIs with your service techs