Everyone in the home services industries has felt the effect of the labor shortage. But savvy business owners know there’s not just one problem: it’s really two.

First, how do you find quality people to add to your company? Second, how do you retain your new employees once they join your team? This presentation will address both. After all, it doesn’t help your company to recruit and train talented new employees, only to lose them to a competitor or another industry.

Are you ready to end the constant churn of turnover at your company? Learn five keys to end the labor shortage with Bill Kinnard, President of Grandy and Associates, at the next GoldStar Webinar!

Learning Objectives

• Where are all the best people hiding?
• Conducting job interviews around your company mission
• Effective onboarding
• Restoring the lost art of communication
• Developing a continuous training culture for your team

Bill Kinnard is the President of Grandy and Associates. He has over 30 years of experience in Business Training, HVAC Sales, Service Management, Sales Management and Customer Service. He has worked with companies both large and small and has a unique ability to connect with people. He is an individual with a real passion for teaching contractors to better understand their businesses and help their employees become superior performers.

GoldStar Webinars are free to GoldStar Contractors, their candidates and employees, Test Centers, and their proctors and employees. The cost is $50 for all others. To register for free, qualifying stakeholders should provide your Organization/Company name, GoldStar ID# or Test Center ID, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will review your registration and contact you if additional details are needed. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.