Principle 5: Factual Approach to Decision Making

Just like decisions on a good home performance project, effective business decisions rely based on the analysis of data and information. Informed decisions allow you to:

  • Demonstrate the effectiveness of past decisions through reference to factual records
  • Increase ability to review, challenge and change opinions and decisions

Click on the hyperlinks below to download tactics and tools that work!

Tactics Tools
Ensure that data and information are sufficiently accurate and reliable.
Document how work processes will be implemented within the organization to ensure that data or information collected during work processes are of the needed and expected quality for their desired use. Data Collection Forms for Audits

File-keeping and Data Management System

Quality Control Procedures
Corrective Action Report
Make data accessible to those who need it. Automated Reporting Systems
Analyze data and information using valid methods.

Use tested and systematic methods and tools for business decisions such as cost estimating, pricing, and profitability analysis. 		Cost Estimating Worksheet
Make decisions and take actions based on factual analysis, balanced with experience and intuition. Get the best from your accounting with manuals like Contractor’s Guide to Quickbooks Pro
How do BPI Accreditation Standards and Obligations fit this principle?
  • Follow applicable protocols and record essential project information for all residential projects that involve BPI established standards. These records shall be maintained and be accessible for review during the BPI QA review process.
  • Properly maintain all diagnostic test equipment. Calibration records for diagnostic testing will be made available to BPI upon request.
  • For Comprehensive Measure Installation jobs, BPI Accredited companies must document and keep on file the evaluation of the existing condition of the building and provide the building owner with a copy of that documentation - whether in a contract form or in an output report from a software program.
  • Documentation of the work completed shall be recorded for periodic file review under BPI's Quality Assurance Program and maintained for at least three (3) years subsequent to the last activity undertaken by the BPI Accredited organization for each customer.
  • Ensure you have the necessary serviceable, calibrated tools, equipment and instruments available for conducting building performance contracting work. Accredited companies are required to provide diagnostic equipment and instrument calibration records upon request by BPI.